info@mallardbeads.com
info@mallardbeads.com
Introduction
Mallard Beads (owner of mallardbeads.com) collects and processes your personal information in accordance with this privacy policy. This policy provides you with information regarding our obligations and your rights in compliance with data protection laws. We may update this privacy policy from time-to-time by posting a new or updated version on our website. You should check this page each time you visit to ensure you are still in agreement with any changes.
Information That We Collect from You
Information that you provide to us directly might include personal information such as your name, email address, postal address, telephone number, credit card information, and other personal details. We may also collect non-personal information that may identify you such as location, IP address, browser type, operating system, and other details about the device you are using.
How We Use Your Personal Data
We use your personal data to provide our products and services to you. Where you have consented, we may also use your information to send you promotional offers and marketing to include mail, emails, texting and newsletters. You are free to withdraw this consent at any time. We always respect your privacy. Your information will never be disclosed or shared with others without your consent, unless required to do so by law.
Sharing or Disclosing Your Personal Data
While we will never disclose or share your data with others without your consent, we use third-party processors such as web hosting companies to provide our services; these companies may process or store your information on our behalf. We ensure all processors acting on our behalf act in accordance with this privacy notice.
We will never sell or trade your personally identifiable information.
We work with third party service providers to provide our business services. These services include receiving orders and order fulfillment, processing payments, and marketing. These third-party service providers receive portions of the data we collect. These service providers include: PayPal, Affirm, and Braintree (for payment processing), BigCommerce and Google Analytics (for web statistics and remarketing), Google Ads (for marketing), Microsoft (for marketing), Email marketing providers, BigCommerce (for website hosting), and social media such as Facebook(Meta)-Instagram-Pinterest (for marketing). YouTube and Rumble for marketing and tutorials. We may add/delete or change any of these providers at any time and will update this policy promptly as to those changes or updates. Check with this policy each time you visit for additional information.
We may also disclose your personal data as follows:
• to the extent that we are required to do so by law;
• in connection with any legal proceedings or prospective legal proceedings;
• in order to establish, exercise or defend our legal rights; and
• to take action regarding illegal activities or suspected fraud.
Your Rights
Under GDPR you have the right to access personal information that we process about you. You can request from us information about the following: personal data we hold about you; the categories of personal data concerned; the purposes of the processing; details to whom your personal data has/will be disclosed; how long we retain your personal data; and if we did not collect the data directly from you, information about the source.
You may also request from us that we update any incomplete or inaccurate data about you and delete your personal data in accordance with GDPR. You may request that we advise you of your rights by emailing us at info@mallardbeads.com. To ensure your data is protected, we will ask you to verify your identity before acting on any request we receive from you to exercise your rights.
International Transfers
Your personal data may be processed outside your country of residence by us or the third parties we use. Where these transfers take place, we will always ensure the same high standard of protection for your personal data.
Control of Your Information
You have rights over your personal information and may want to limit or remove information that has been collected, or opt out of certain types of advertising. If this is the case, or if you have concerns about data being collected, please email us at info@mallardbeads.com. For control over cookies, please see our cookie policy below.
Cookie Policy
A 'cookie' is a small text file sent from a website and stored on the user's computer by the user's web browser. Upon visiting a site that uses cookies, a cookie is downloaded onto your computer or mobile device. The next time you visit that site, your device will remember useful information such as preferences, visited pages or log-in options.
Cookies are widely used to add functionality to websites, or to ensure they work more efficiently. Our site relies on cookies to optimize the user experience and ensure the site's services function properly.
We use BigCommerce Analytics to analyze the use of this website. BigCommerce Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. BigCommerce will store this information. BigCommerce’s privacy policy is available at: https://www.bigcommerce.com/privacy.
Most web browsers allow some control to restrict or block cookies through the browser settings; however, if you disable cookies, you may find this affects your ability to use certain parts of our website or services. For more information about cookies please visit https://www.aboutcookies.org.
Most software systems allow the user to delete cookies on their system. Deleting cookies after website use is considered a best practice. Please consult with your software provider for instructions and their best practices.
Data Retention
We only retain personal information for as long as is necessary. For further details on our data retention periods please contact us at info@mallardsbeads.com. Where we have received your consent to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent. We also must keep some information for legal obligations to include security investigations, fraud detection, and tax reporting. For these reasons some of your data would be retained even if you close an account or ask us to remove/delete your data.
Security & Safety Measures
All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms. Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.
Our team is trained in the importance of privacy and data protection and will adhere to our internal policies.
Sales to Children Under 18 Years of Age
Mallard Beads does not sell products for purchase by children. Our products are for purchase and use by adults 18 years of age or older, or a minor under strict supervision of an adult 18 years or older who has made the purchase, due to the potential for personal injury. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
Your Consent
By using our website, you consent to our privacy policies. If you have any questions about our privacy policy or matters of privacy, please contact us at info@mallardbeads.com.